As our pieces are hand-finished, please allow time for production. The production time will vary from piece to piece. You can find the specific production time for each piece listed within the product page under Expected delivery date.
If you require your order sooner than our standard production time, you will need to contact our customer care team.
We accept Mastercard, Visa, Amex, Google Pay and ShopPay.
As our pieces are made-to-order, we currently only sell directly through our website.
Our team will be in touch when your order is ready to be shipped. Once dispatched, you will receive tracking information via the email address connected to your order.
We require signature on all orders.
Yes, all our jewelry pieces are made-to-order. Please refer to the individual product page for specific production time.
Yes, all our jewelry is crafted using 95% recycled gold and platinum, along with ethically sourced lab grown diamonds. Our commitment to sustainability ensures that every piece is environmentally responsible and conflict-free.
The difference lies in gold purity. 18K gold contains 75% pure gold and 25% alloy metals, making it richer in color and slightly softer. 14K gold contains 58.3% pure gold and 41.7% alloy metals, offering greater durability while maintaining a beautiful appearance.
Yes, you can customize your chain and bracelet. For more details, contact support team.
Yes, we offer full customization services for engagement rings. Kindly fill out the form given here.
We provide a ring sizing guide and offer assistance in finding the right size.
We only work with 18K and 14K gold and platinum for superior quality and durability. But you can contact us for custom requirements.
Your ring will be securely packaged and shipped with tracking and insurance.
Our engagement rings come with a 30 day warranty. Contact us for details.
Yes, we offer half and quarter sizes to ensure a perfect fit.
Yes, we offer resizing services for most engagement rings.
Yes, lab-grown diamonds are real diamonds with the same composition and brilliance as natural ones.
Lab-grown diamonds are created using high-pressure, high-temperature (HPHT) or chemical vapor deposition (CVD) methods.
We do not have an option to pick diamonds at present. Our diamond experts would hand pick the best diamonds for your jewelry piece.
Our lab-grown diamonds are created in our in-house lab using state-of-the-art technology. We are committed to sustainability and use green energy in our production process, ensuring our diamonds are both ethically made and environmentally friendly.